About Airways
Founded in 2005, Airways has grown from a regional carrier to one of the world's leading airlines, connecting people across continents with our commitment to safety, comfort, and exceptional service.
Our Mission
To connect people, cultures, and businesses through safe, reliable, and comfortable air travel while creating memorable experiences for every passenger.
Our Vision
To be the world's most preferred airline, known for innovation, sustainability, and unparalleled customer experience.
Our Values
- Safety: Our top priority in every decision we make
- Service: Going above and beyond for our customers
- Integrity: Operating with transparency and honesty
- Innovation: Continuously improving our services
- Sustainability: Caring for our planet and communities
Our Fleet
We operate one of the youngest and most fuel-efficient fleets in the industry, featuring state-of-the-art aircraft from Airbus and Boeing. Our fleet renewal program ensures we maintain modern, comfortable, and environmentally-friendly aircraft.
Awards & Recognition
- Global Airline of the Year 2022 (AirlineRatings.com)
- Best Business Class 2021 (Skytrax World Airline Awards)
- 5-Star COVID-19 Safety Rating (Skytrax)
- Most Sustainable Airline 2020 (Environmental Airline Index)
Contact Us
We're here to help you with any questions or concerns. Reach out to us through any of the following channels:
Send Us a Message
Privacy Policy
Last Updated: October 15, 2025
Airways is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Book a flight or other travel services
- Create an account on our website
- Subscribe to our newsletter or promotional emails
- Contact our customer service
- Participate in surveys or contests
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Process and manage your bookings and transactions
- Send you booking confirmations and travel updates
- Personalize your experience on our website
- Improve our website, services, and customer support
- Send you promotional materials, with your consent
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@airways.com
Address: Airways, 123 Aviation Way, New York, NY 10001
Terms & Conditions
Last Updated: October 15, 2025
Please read these Terms and Conditions carefully before using the Airways website and services.
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
Booking and Payments
- All fares are subject to availability and may change without notice
- Full payment is required at the time of booking unless otherwise specified
- We accept major credit cards, debit cards, and other payment methods as indicated on our website
- Additional fees may apply for baggage, seat selection, and other services
Cancellation and Changes
- Cancellation and change policies vary by fare type
- Some fares are non-refundable and non-changeable
- Refunds, when applicable, will be issued to the original form of payment
- Change fees may apply for modifications to existing bookings
Check-in and Boarding
- Passengers must check in within the specified time before departure
- Valid government-issued photo ID is required for all flights
- Boarding gates close 15-30 minutes before departure time
- Airways reserves the right to deny boarding to any passenger
Baggage Policy
- Baggage allowances vary by fare class and destination
- Excess baggage fees apply for luggage exceeding weight/size limits
- Certain items are prohibited in checked or carry-on baggage
- Airways is not liable for damage to fragile or valuable items
Limitation of Liability
Airways' liability for death, injury, delay, or loss of baggage is limited by international conventions and applicable laws. We are not liable for indirect, incidental, or consequential damages.
Governing Law
These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law principles.